Telephone: (305) 296-6602
Toll Free: 1-877-290-4413
Email: [email protected]
A deposit of $200 per trip is required to hold your reservation. You can hold your trip date with a major credit card or you can mail a check, payable to TailChaser Charters, G31 Miriam Street, Key West, FL 33040. Once your deposit is received, you will receive a letter of confirmation for your trip.
Refund of Deposit policy:
Deposits are only refunded if the captain cancels the trip. If the captain cancels the trip you will be given a cancellation number. There is no refund if you cancel your trip less than 15 days before the scheduled trip date or in the case of a 'no-show'. If you must cancel within 15 days prior to your trip and I can book another trip for that day, I will refund your deposit to you.
If for any reason you cancel within 48 hours of your trip, TailChaser Charters reserves the right to charge 50% of the trip rate, less your deposit, to help cover cost incurred in preparing for your trip and to compensate the captain for his time and lost wages. This 48 hour cancellation fee will be charged to the credit card presented to pay your deposit when you reserved your trip. Credit card deposits that are refunded are subject to a 5% handling fee. This fee helps to recouping costs incurred with processing credit card transactions.